Sr. Director, Client Education



Chicago, IL, USA
Posted on Thursday, June 13, 2024

Job Description

The Sr. Director, Client Education is an experienced, passionate educator and instructor responsible for leading the creation and delivery of high-impact, evergreen education to a global student audience. Reporting the Head of The Options Institute, the Sr. Director, Client Education, will scale The Options Institute’s (OI) core curriculum of education materials to increase the audience size and service learner needs and goals.

Essential Duties and Responsibilities

  • Instruct a global, diverse student audience of retail and institutional learners that have varying degrees of experience with financial markets and products.
    • Instruct both in-person and virtually using the OI core curriculum of materials and learning objectives.
  • Write high-quality, accessible, outcome-driven evergreen education content (class/video scripts, outlines, articles, use cases, trading examples, etc.) and develop presentation materials (slide visuals, strategy payout diagrams, etc.) to add to the OI core curriculum.
    • Transform complex financial concepts into clear, concise, and actionable learning moments to drive learner engagement and students’ ability to apply the material.
    • Identify key learning competencies to help inform development of learner paths and generate novel education content formats to engage new and existing learners in partnership with Head of Curriculum Development.
    • Create new and tailor preexisting assessment and evaluation tools to measure learning impact and effectiveness of OI instruction and materials.
    • Responsible for copy writing compelling course summaries, introductions, and blurbs targeted to specific client segments.
  • Provide instruction training and subject matter coaching to junior instructors.
  • Responsible for ensuring accuracy and completeness of the full OI education content library.
  • Stay abreast of and navigate industry developments, competitive landscape, and regulatory changes to inform education content development and delivery.
  • Other duties as assigned.

Job Requirements

  • Expert understanding of capital markets with specific emphasis on derivatives products.
  • Exceptional presentation skills with the ability to distill key learning moments for a range of audiences and effectively transmit complex information.
  • Proven track record of producing high-quality written content for diverse audiences, with a focus on clarity, accuracy, and completeness. Copy editing experience a plus.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively.
  • Strong passion for educating others and belief that education is a key to unlocking potential and transforming outcomes.
  • Highly aware of student experience levels and motivators in order to foster an inclusive and supportive learning environment that encourages critical thinking and development/progress.
  • Detail-oriented with strong organizational and time-management abilities to manage multiple projects and deadlines effectively.
  • Proficient in Zoom and Microsoft Office with expertise in creating visually compelling presentations in Microsoft PowerPoint
  • Experience trading equity derivatives preferred.
  • Familiarity with learning management systems and learning modalities (Understanding by Design, Telling Ain’t Training) a plus.
  • Multi-lingual preferred.
  • Identify travel requirements as a 25% of time
  • Minimum Years of Work Experience: 8
  • Minimum Education Requirement: Bachelor Degree

Benefits and Perks

We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

  • Fair and competitive salary and incentive compensation packages with an upside for overachievement
  • Generous paid time off, including vacation, personal days, sick days and annual community service days
  • Flexible, hybrid work environment, where you choose where and how you work
  • Health, dental and vision benefits, including access to telemedicine and mental health services
  • 2:1 401(k) match, up to 8% match immediately upon hire
  • Discounted Employee Stock Purchase Plan
  • Tax Savings Accounts for health, dependent and transportation
  • Employee referral bonus program
  • Volunteer opportunities to help you give back to your communities

Some of our employees’ favorite benefits and perks include:

  • Complimentary lunch, snacks and coffee in any Cboe office
  • Paid Tuition assistance and education opportunities
  • Generous charitable giving company match
  • Paid parental leave and fertility benefits
  • On-site gyms and discounts to other fitness centers

More About Cboe Global Markets

We’re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We’re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We celebrate the diversity in our communities, inside and out, and welcome new perspectives with equity, inclusion and belonging.

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We’re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.

Learn more about life at Cboe on our website and LinkedIn.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.


Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.